Shipping policy

Processing Time & Warehouses
All orders are processed within 1 to 2 business days.
The system will automatically match the nearest warehouse for shipping.
Lead Time
Standard Delivery: 5-7 business days
Expedited Delivery: 3-5 business days
Express Delivery: 2 business days

Shipping time includes processing time. Orders are typically shipped 1-2 business days after being placed. Please note that during national holidays, processing and delivery times may be extended.

Special Circumstances Disclaimer

In cases of unforeseen circumstances such as extreme weather, natural disasters, or carrier delays, shipping times may be affected. We will do our best to keep you informed of any delays.

Tracking

A tracking number will be sent to your email, and you can check the shipment status on the carrier’s official website.

Taxes & Duties

For orders shipped to the United States, Lotwow covers all customs duties, shipping taxes, and VAT. Customers do not need to pay any additional taxes.